Warranty Information From Window World of Savannah

A Lifetime of Happiness

Window World Lifetime WarrantyWhen our customers purchase our products, they’re obtaining much more than tangible merchandise and installation. Just as important, they get the peace of mind that Window World will stand behind its products for a lifetime. As the nation’s largest replacement window company, we are able to support our customers for the long haul. With clear, long-term commitment to service, we bring unrivaled value to our customers around the country.

Our customer service philosophy is best summarized by Window World, Inc.® CEO and Chairman Tammy Whitworth: “We sell a great product at a great price and we do what we say we’re going to do for each customer, each time.” We take care to ensure every customer has a fabulous experience, from the product, to the installation, all the way through to any necessary service as outlined in our superior warranty.

Window World’s lifetime limited warranty for residential properties is the strongest warranty of its kind. From the date of installation, Window World will be there to service any defects in material and workmanship*.

For warranty questions regarding specific products or to set up a free in-home estimate, please contact us.

*Some limitations and exclusions apply. Please read the warranty in its entirety before making a purchase (contact the store for full details).

ALL INCLUSIVE TRANSFERABLE
LIFETIME WARRANTY

Industry’s Strongest Warranty

Subject to the limitations and exclusions listed below, Window World Inc. (“Company”) warrants to the original purchaser/property owner (“Owner”) and, if any, Owner’s immediate transferee, excluding all other subsequent transferees, that any basic window manufactured by the Company is free from defects in material and workmanship for as long as the Owner or Owner’s immediate transferee resides in the home in which the windows are installed.

Vinyl Parts Warranty – under normal use, the vinyl components of the window will not blister, peel, rot, or corrode.

Mechanical Parts Warranty – that all mechanical parts (locks, vent locks, balances) are warranted to be free from manufactured defects in material and workmanship. Replacement parts will be supplied at no charge.

Insulated Glass Warranty – the sealed insulated glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the dead air space of the sealed unit for the life of the window. If the glass unit fails, the Company will provide the Owner with a replacement insulated glass unit at no extra charge.

Glass Breakage Warranty – the Company will provide the Owner with a replacement insulated glass unit in the event of accidental glass breakage. Exclusions listed below apply.

Labor Warranty – that all labor necessary to correct any item covered by this warranty will be provided at no extra charge by the Company.

Transferable Warranty – this warranty may be transferred to the Owner’s immediate transferee provided the transferee notifies the Company, in writing, at the address below, within 30 days of the property’s transfer date. The correspondence must include a transfer fee of $50, the original Owner’s name and address, transferee’s name and address, and the Window World, Inc. location responsible for the installation.

Window World, Inc.
118 Shaver Street
N. Wilkesboro, NC 28659

General Limitations and Exclusions

  1. Acts of God (hurricanes, tornadoes, flood, etc), acts of war, riots, fire, stress resulting from localized heat, modifications, and vandalism are not covered by this warranty.
  2. Color variance may occur between replacement parts and weathered original material.
  3. Labor warranty does not transfer to Owner’s immediate transferee.
  4. This warranty is exclusively for windows and patio doors installed by the Company. Any additional products, such as entry or storm doors, installed by the Company, in conjunction with the window contract / installation will carry the warranty provided by the manufacturer.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.